Automation · Pro & Elite

Your practice responds to patients. Even while you consult.

Smart automations that handle missed calls, send SMS reminders, and follow up with your patients on your behalf — 24/7, with no action required from you.

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Available on Pro and Elite plans

Missed call

Dr. Martin · 2:32 PM

Automatic response

Triggered in under 60 sec

SMS sent

"Hello Mr. Alami, Dr. Martin's practice..."

Appointment recovered

Patient confirms Tuesday 10 AM ✓

System active 24/7

Every unanswered call is a patient who goes elsewhere.

During consultations, you can't pick up. Your receptionist is overwhelmed. The patient waits a few seconds, hangs up, and calls the clinic next door. It's not a lack of professionalism — it's a lack of automation.

Cascading missed calls

A practice receives an average of 15 to 25 calls per day. Without an automated system, every missed call during a consultation is a potentially lost patient.

Patients not followed up

A patient who cancels or doesn't respond to reminders is often lost for good — unless an automatic follow-up goes out within minutes.

Exhausting manual follow-up

Calling back, confirming, and following up manually costs you and your receptionist several hours every week.

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Your practice responds even when you can't.

Workflow configuration

Automatic triggering

Smart follow-up

Workflow configuration

We map your practice scenarios and configure automations according to your preferences.

Analysis of your specific needs
Custom configuration per scenario
Testing and validation before activation

Automatic triggering

As soon as a call is missed, a personalized SMS goes out in under 60 seconds. Automatic callback if no response. Zero manual action.

Automatic SMS in under 60 seconds
Configurable automatic callback
Personalized voicemail in your name

Smart follow-up

Follow-ups stop as soon as the patient responds. You consult peacefully — the system works in parallel and sends you a weekly report.

Automatic stop when patient responds
Weekly report of recovered calls
Zero duplicates, zero unnecessary follow-ups

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Automations that work 24/7 on your behalf.

Automatic SMS for missed calls (< 60 sec)

Automatic callback with voicemail

SMS reminders D-1 and H-2 before appointments

One-click appointment confirmation

Automatic follow-up for no-shows

Customizable follow-up sequences

WhatsApp notifications

Inactive patient reactivation campaigns

Real-time dashboard

Monthly performance report

Configurable time windows

Support and maintenance included

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Results

What automation changes day to day.

−73%

untreated missed calls after 60 days

+31%

appointments recovered via automatic callback

60 sec

average automatic response time

3h/wk

saved on manual management

“We received 20 calls a day and easily missed 8 during consultations. Now an SMS goes out automatically and half the patients call back within the hour. That's revenue recovered directly.”

Dr. Amine T., General Practitioner, Fès

Frequently asked questions

Everything you want to know.

No — as long as the message is well written. We personalize each message with your practice name and a warm tone. Patients appreciate responsiveness, regardless of the source. Many think it's your receptionist who responded.

Yes. You define exactly the time windows, delays, and trigger conditions for each automation. No SMS will go out at 11 PM unless you've explicitly configured it for emergencies.

Yes in the vast majority of cases. During onboarding, we verify compatibility and configure the necessary forwarding. In specific cases, we can recommend a low-cost dedicated VoIP line.

Yes — patient birthday reminders, annual medical follow-up reminders, post-consultation follow-ups, inactive patient reactivation campaigns. We adapt workflows to your specific needs during setup.

Yes. You have access to a complete dashboard showing in real time all messages sent, responses received, and appointments recovered through automations. You keep full visibility.

Pro & Elite plan

Available from the Pro plan.

Setup in 10 days · Workflows configured for your practice

Book a free demo