Your social media answersyour patients. Even at night.
An AI agent trained on your practice responds to Instagram and Facebook messages on your behalf — 24/7, in Arabic, French or Darija — and directs patients to your calendar.
Bonjour, quel est le tarif d'une consultation ? 🙏
Bonjour ! 😊 La consultation est à 350 MAD. Puis-je vous aider à prendre un rendez-vous ?
Oui, pour jeudi si possible
Your patients message you on Instagram. You can't reply to all of them.
Instagram and Facebook have become full-fledged medical channels in Morocco. Patients ask questions, request prices, want to book appointments — directly via private message. Leaving these messages unanswered means losing patients and damaging your image. Replying to everything manually is impossible.
Unanswered messages
A message ignored for 6h on Instagram means a patient who has already chosen someone else.
Repetitive questions
Prices, hours, specialties, insurance — the same questions come up every day. An AI agent handles them without you.
Missed opportunities
Every message is a booking opportunity. Without a system, most of them don't convert.
An AI assistant trained on your practice, active 24/7.
Agent training
We feed the AI agent all your practice information: specialty, prices, hours, accepted insurance, medical FAQ. It knows your practice better than a new secretary.
Connect your socials
We connect the agent to your Instagram and Facebook pages. As soon as a message arrives, the agent responds in under 60 seconds, in the patient's language (French, Arabic, Darija).
Qualify and redirect
The agent qualifies the patient, answers their questions, and invites them to book an appointment directly via your booking link. Complex cases are forwarded to you with a conversation summary.
- Automated replies for Instagram DM and Facebook Messenger
- Multilingual: French, Arabic, Moroccan Darija
- Trained on your specific practice information
- Patient qualification and common objection handling
- Redirect to your online booking page
- Smart escalation to you for sensitive cases
- Available 24/7, no interruptions
- Customizable tone and personality (formal, warm, etc.)
- Monthly report: messages handled, conversion rate to appointments
- Powered by GoHighLevel + advanced conversational AI
What the AI agent changes on your socials.
"Before the AI agent, I was losing dozens of Instagram messages a week. Now every message gets a response in under a minute and my appointments have increased 40% in two months."
Your questions about the AI social media agent.
Can the AI agent really respond in Darija?
Yes. The agent is specifically trained for Moroccan Darija, in addition to French and classical Arabic. It automatically detects the language used by the patient and responds in the same language.
How does the agent know my practice information?
Our team conducts a complete onboarding session where we collect all your information: prices, specialties, hours, insurance, medical FAQ. We then train the agent on this knowledge base.
What if a patient asks something the agent can't answer?
The agent is programmed to escalate intelligently to you. It forwards the conversation with a summary and notifies you via WhatsApp so you can take over if needed.
Do patients know they're talking to an AI?
Fully customizable. Some doctors prefer full transparency (the agent presents itself as an AI assistant), others prefer a named virtual assistant. We recommend a transparent approach, in line with best practices.
Why is this service only available in the Elite plan?
The AI social media agent requires significant custom setup, ongoing maintenance and substantial AI infrastructure costs. It's designed for practices that already have an active social media presence and want to maximize returns.
Activate your AI social media agent.
The Instagram and Facebook AI agent is available exclusively in the Azerplus Solutions Elite plan. Book a demo to see the agent in action on a demonstration account.
Custom setup included · Activation in 7 days · No commitment